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Your Rights
· To be treated with respect and courtesy
· To receive safe, considerate, ethical and cost effective medical care
· To have your individual cultural, spiritual and psychological needs respected
· To have your privacy and personal dignity maintained
· To expect that information regarding your care will be treated as confidential
Your Responsibilities
· To respect hospital personnel
· To respect care givers’ effort to provide care for other patients
· To respect hospital property
· To be considerate of other patients and to see that your visitors do the same
Treatment
Your Rights
· To receive treatment regardless of race, religion or any other discrimination prohibited by law.
· To receive emergency treatment regardless of ability to pay
· To expect reasonable continuity of care and to be informed of available and realistic care
options when hospital care is no longer appropriate
· To have your needs for pain management addressed and treated
· To be free from the use of restraints and/or seclusion unless clinically necessary.
Your Responsibilities
· To follow your caregivers’ instructions and help them in their efforts to return you to health.
· To inform your caregiver if you think there may be problems in following their instructions
· To participate in decision making about your medical care
· To recognize the impact of lifestyle on your personal health
Information
Your Rights
· To understand your diagnosis and treatment, as well as the possible outcomes, risks and
benefits of your care.
· To have information regarding your medical treatment explained to your family member or
other appropriate individual when you are unable to participate in decisions about your care.
· To be advised of hospital policies, procedures, rules and regulations that may affect your care.
· To understand that your caregiver may both be teachers and students
· To know the names/ titles of your caregiver.
· To see your medical records (in accordance with hospital policy and/or the law)
· To review your bill and to have any questions or concerns you have adequately addressed.
Your Rights
· To provide the hospital with accurate and complete information about your medical history
· To ask your doctors for more information if you d not understand your illness or treatment
· To provide the hospital with necessary payment and/or insurance information
Involvement
Your Rights
· To be involved in decisions concerning your care
· To have your family members and/or others from participating in decisions about your care
· To discuss any treatment planned for you
· To give your informed consent or informed refusal for treatment
· To leave the hospital or request a transfer (in accordance with hospital policy and/or the law)
Your Responsibilities
· To abide by hospital rules and regulations
· To keep your appointments
· To pay your bills on time (But if you can't. you must be willing to sign a promissory note that you will make
good your payments at the agreed stipulations, hospitals cannot refuse your discharge should non-payment
of bills is the reason.)
· To inform the hospital management if you believe your rights have been violated
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